Frequently Asked Questions

After you have logged in as a member, you can access your membership information by following the "My Account-My User Information" steps and make changes to your registered information.

After the product refund or cancellation process is approved, the fee refund is made to the debit-credit card you used during the shopping. The fee will be reflected in your account; It is 4 business days for credit cards and 8 business days for debit cards. These periods may vary depending on your bank.

After the order is confirmed, it will be delivered to the cargo within 2-3 working days. Cargo is made from Istanbul. Depending on your location, it will be delivered to you as soon as possible.

You can see the desired product in all its colors. You can throw the product you have selected into the basket with the Add to cart button. Then you follow the Complete shopping in the cart steps and create your order. You can then receive information sms or e-mail about the status of your order

If you wish, you can do it with your credit card during the order completion steps. Apart from that, you can pay by using our defined transfer or EFT accounts. There is no pay option

available at the door, our work on it is continuing.

We have an agreement with Sürat cargo. We provide shipping to all parts of Turkey. In the near future, we will start shipping to the whole world. We are doing the necessary work.

Shipping is free for purchases over 750 TL.

If your order has not been delivered to the cargo, you need to contact us to make changes to your order. You can contact us through our mail accounts, phone numbers or social media accounts.

 

If you contact us before your order is shipped, we may cancel your order.

Yes

Bahçeşehir 2. Part of Terrace Garden Bazaar 15/c Başakşehir/Istanbul

We Have a functioning Store at the address.

By becoming a Member of our site, then creating the registration, you can be notified by both sms and mail. You can follow us on our social media accounts.