PRIVACY AND SECURITY POLICY

All the services provided in our store and lanoso.com registered at the address  LANOSO YARN TEXTILE  IND.TRADE. CO. LTD. t is owned by our company and operated by our company.

Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected, how and in what way this data is protected.

A number of personal information of members about themselves (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the work by filling out various forms and questionnaires on Membership or our Store.

Our company may send campaign information, information about new products, promotional offers to its customers and members during some periods. Our members can make all kinds of choices about whether to receive such information while becoming a member, then after logging in as a member, this choice can be changed from the account information section, or they can notify via the link in the information message received to them.

During the approval process carried out through our store or by e-mail, the personal information transmitted to our store by our members electronically will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have concluded with our Members.

 In order to identify problems related to the system and to quickly resolve any problems or disputes that may arise related to the provided service, our company saves and uses the IP address of its members. IP addresses can also be used to identify users in a general way and collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or by the persons with whom it cooperates, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information related to transactions made through our Store; It can be used by our company and the people it cooperates with in various statistical evaluations, database creation and Sunday research without revealing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a burden of secrecy and to take all necessary measures and to show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

CREDIT CARD SAFETY

Our company puts the security of credit card holders who make purchases from our shopping sites in the first place. Your credit card information is not stored in our system in any way.

There are two things you need to pay attention to in order to understand that you are on a secure site when you enter the transactions process. One of them is a key or lock icon located on the bottom line of your browser. This shows that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in the direction of the instructions you provide. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for questioning. If the card's availability is confirmed, the shopping will continue. Since no information about the card can be viewed and saved by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of pay/invoice/delivery address information of orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, in order for customers who order from our shopping sites for the first time to reach the procurement and delivery stage of their orders, it is necessary to confirm the accuracy of financial and address/phone information first. If necessary, the credit card holder is contacted with the customer or the relevant bank to check this information.

Only you can access and change all the information you provide when you become a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, we act within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

Internet shopping sites with an information line or customer service service and where open address and telephone information are indicated are more preferred today. In this way, you can get detailed information about all the issues that are on your mind, and you can get healthier information about the reliability of the company providing online shopping services.

Note: We recommend that you pay attention to the inclusion of the company's open address and phone number on Internet shopping sites. If you are going to shop, make a note of all the phone/ address information of the store where you bought the product before making your purchase. If you do not trust, confirm by phone before shopping. All information about our company and the company location are indicated on all our online shopping sites belonging to our company.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you will send to us via credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept on hold for 60 days against possible objections to withdrawing money from a credit card that may occur with the bank, and then destroyed. If any price other than the price of the mail-order form approved by you that you will send to us for the price of the products you ordered is withdrawn from your card, you can naturally object to the bank and it does not pose a risk because you can prevent paying this amount.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website.Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links.The advertisements published on the website belonging to our company are distributed to our users through our advertising business partners.The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, our Company may disclose information about users to third parties except for the provisions of this "Privacy Policy". These cases are limited to a limited number of;

1.Law, Decree in the Force of Law, Regulation, etc. To comply with the obligations imposed by the legal rules issued by the competent legal authority and in force;

2.In order to fulfill the requirements of the Membership Agreement and other agreements concluded by our store with users and to put them into practice;

3.Requesting information about users for the purpose of conducting a duly conducted research or investigation by the competent administrative and judicial authority;

4.These are cases where it is necessary to provide information in order to protect the rights or security of users.

EMAIL SAFETY

 Never write down your credit card number or passwords in the emails you will send to our Store's Customer Service regarding any of your orders. The information contained in the e-mails may be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users who visit our store and users' use of the website by using a technical contact file (Cookie). The aforementioned technical communication files are small text files that a website sends to the user's browser (browser) to be stored in main memory. The technical communication file makes it easier to use the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people have visited the site, for what purpose, how many times a person has visited the site, and how long they have stayed on the site, and to dynamically generate ads and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or from your email. Most browsers are designed to accept the technical communication file at first, but users can change the settings to ensure that the technical communication file does not arrive or that a warning is given when the technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the website or by sending e-mail to the users or publishing them on the website. If the provisions of the Privacy Policy change, it becomes effective on the date of publication.

For all your questions and suggestions about our privacy policy info@lanoso.com you can send an e-mail to his address. You can reach us from the following contact information belonging to our company.

COMPANY Company : LANOSO YARN TEXTILE  IND.TRADE. CO. LTD.

NAME/TITLE: LANOSO YARN TEXTILE  IND.TRADE. CO. LTD.

ADDRESS: Terazidere Mah. Manastır Cad. No:57/1 Bayrampaşa İstanbul/TÜRKİYE

E-MAIL:  lanoso@lanoso.com

TAXATION AUTHORITY: Bayrampaşa

TAX NUMBER: 1790072882

CONTACT NUMBER: +90 (549) 6520030